VIP GIFTING
Rewarding Your Most Valuable Players
InfiGifts VIP Gifting delivers a premium, fully managed reward experience for your highest-value players — designed to drive incremental trips. Through monthly and quarterly gifting events, top-tier guests receive exclusive branded rewards shipped directly to their home, creating unforgettable moments that reinforce loyalty.
HOW IT WORKS
Identify
Casino marketing identifies qualifying VIP players based on ADT, tier, or host designation.
Notify
Players are notified via app, kiosk, DM, or direct host communication.
Browse & Select
Players browse and select their preferred gift from a curated menu of exclusive branded options.
Fulfill
Gifts are fulfilled and shipped directly to the player's home — no lines, no event logistics.
Track
Real-time in-app tracking keeps players informed from selection to doorstep.
Deliver
Products are shipped to the player's home with in-app tracking and live customer support.
TIERED REWARD LEVELS
VIP Gifting is structured around your player tiers. Each level receives a curated gift selection scaled to your reinvestment budget — from elevated everyday items at entry level to premium branded goods for your top platinum players.
Gold Entry-tier
Elevated everyday lifestyle items — branded kitchen, home, and travel accessories.
Platinum Mid-tier
Premium lifestyle brands — Ninja, DeWalt, Stanley, HoMedics, Calphalon.
Diamond Top-tier
Luxury branded goods — Apple, Dyson, Tumi, Coach, Sony, Samsung, Ralph Lauren.
BRAND PARTNERS
KEY BENEFITS
Why leading casinos choose InfiGifts VIP Gifting
Scalable Recognition
Reward hundreds of VIPs simultaneously without adding headcount, storage, or event infrastructure.
Zero Operational Burden
No bulk buying, no on-site storage, no staffing, no leftover inventory. You pay only for what players redeem.
Host Enablement
Hosts own the relationship. InfiGifts handles all procurement, fulfillment, and delivery behind the scenes.
Real-Time CMS Integration
Fully integrated with IGT Trilogy — point deductions happen live at the moment of selection, no lag, no reconciliation.
Premium Brand Access
Players receive gifts from brands they love — creating a retail-quality experience that reinforces your property's prestige.
Budget-Flexible Structure
Gift selections and tier budgets are customized to your program — every property size can run a meaningful VIP program.
VIP Gifting transforms host-driven recognition from a manual,
event-based burden into a
scalable, always-on program that consistently delivers the
premium experience your best players expect.
The premium gifting experience, delivered.